Changing The Conversation

Parly by fast-growing company Cation Consulting, is bringing great interactions to the world via conversational AI. At Cation Consulting we have a very simple vision: a world in which conversational user interfaces deliver better, faster and smarter interactions between brands and consumers.

We’re All In On AWS

Our Solutions are Built on the cloud, for the cloud, leveraging AWS for security, high availability, fault tolerance, operational efficiency and cost effectiveness.

Parly In Action: Ryanair

Europe’s leading airline uses Parly to provide meaningful responses to thousands of customer enquiries every day. Implementing Parly Assist enable Ryanair to understand those requests, correctly identify and deliver the right response. And Parly is always learning - just like a member of the Ryanair team.

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At Ryanair, our key objective is to improve our customer’s experience by offering 24/7 support and reduce low complexity queries in order to free up Customer Care agents to spend more time answering more complex queries that need a human touch. We continue to reap the benefits of implementing Conversational AI technology.

Our partnership with Parly helps to deliver a better experience for our customers, with Parly delivering natural language, high quality interaction, and helps us deliver great customer experiences across multiple channels in our customers’ languages.”

Lee Reddin, Head of Service Design, CS Digital Innovation & Self-Service, Ryanair

“It was a great fit, we had knowledge of our existing technology and customers, and Cation knew about building the best solutions with AWS. Cation were, like us, engineering and IT-led.”

— Patrick Moriarty, head of digital and transformation at 123.ie.

Our Leadership Team

Parly is the product of decades of collective experience in solutions engineering, systems integration & conversational AI, across the telco, ed-tech, travel and media industries, in addition to public sector verticals and operating with a start-up culture.