123.ie and Cation Chat Up Customers 24/7 for Better Experience

Written By Alan Kiernan

Executive Summary

When Irish insurer 123.ie wanted to create a more convenient process for onboarding motor insurance customers, it turned to Cation Consulting and AWS. By providing real-time automation of customer document processing and launching an AI chatbot assistant, 123.ie can serve customers 24/7 and process motor insurance policies in minutes, instead of hours or days.

Click here for the AWS Published Case Study

Alan Kiernan
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